If malicious code is detected on the web page by AIONCLOUD WMS, the detection notification email will be sent to the email account you set up. If you confirm the existence of malicious code in the web page, please remove the code and check the countermeasures by the code type.

You can set up disgnosis schedule daily, weekly and monthly at website diagnosis.

AIONCLOUD will send authentication mail in order to verify your account. Unverified account will not be active. Please check your spam folder if you haven’t received authentication mail. Please contact AIONCLOUD Support team(support@aioncloud.com) if you did not receive any authentication mail.

Since accounts at AIONCLOUD are plan-based, it is not possible to have different plans on the same account. In order to have different sites using different plans, you require to create a separate account per plan you want to have your site on.

No. AIONCLOUD service is based on traffic usage. All service provides the same security function and each service provides multiple web server(or domain) manage & register function. If multiple web server is registered in single service, it will automatically sum up all traffic usage.

“Total traffic usage is sum of inbound and outbound web protocol(HTTP/HTTPS) traffic that connects to web server in protected list. Cumulative traffic in real-time is viewed on “Service” menu. If you want to check more details, please check the dashboard. Click on “Dashboard” >> “Accumulated Web Traffic”

Before discontinuing your AIONCLOUD WAF service, please change back your DNS setting to what it was before using AIONCLOUD WAF service. If you are using DNS service provided by AIONCLOUD, you will need to transfer to another DNS service. It is possible to terminate service without DNS information change, but if you do so without Read more about What if I want to terminate my AIONCLOUD WAF service?[…]

AIONCLOUD sends notification emails three times when the accumulated traffic of your service is 80%, 90%, or 100%. When the monthly traffic is used up, there will be an additional cost per each product’s traffic. Please check the PRICING page for details.

We offer a variety of partner programs depending on your business objective; white Label Partner, Reseller Partner and Technology Partner. For more information, please send us your mail at partner’s page.

The AIONCLOUD WAF service is a service that operates in PROXY. Therefore, it is normal that only AIONCLOUD WAF IP flows into Client IP in the web server and it does not affect web server operation.The AIONCLOUD WAF service forwards traffic to a web server by adding an X-Forwarded-For (XFF) header for the purpose of Read more about Only AIONCLOUD WAF IP is seen on the web server[…]