How can I pay for the service fee?
Currently, we adopt a credit card payment and invoice payment.
Category: General
Is there a minimum contract period?
The minimum contract period is one month.
What are the operating hours for the sales support?
Sales service operating hours: 08:00-17:00
How can I obtain a security report?
AIONCLOUD service users can download it free of charge from User Console. You can check the sample of the security report through the link. https://www.aioncloud.com/waf-security-report/
Please let me know the log storage period of AIONCLOUD.
Attack detection logs can be saved for 3 months.
Is it possible to respond to the OWASP Top 10 vulnerabilities?
The AIONCLOUD can defends critical apps from the OWASP TOP 10 vulnerabilities.
Can users set up a white list?
Yes, users can set up the white list.
Does AIONCLOUD service affect the user agent cookie?
It doesn’t affect your agent cookie.
Can protocols other than -HTTP, HTTPS be used? (ftp, ssh, etc.)
We are only responding to HTTP and HTTPS.
Is AIONCLOUD available for the websites made by CMS like WordPress/Drupal?
Yes, It’s available.
