If you do not change your DNS information within 48 hours after registering your domain, you will need to go through the domain registration process again.

AIONCLOUD WAF provides security against various web vulnerability attacks. AIONCLOUD WMD will diagnose your website and send you an alert to your email if it detects malware. Detailed descriptions of each services and functions can be found in the user guide. (https://docs.aioncloud.com/en/user_guide)

-AIONCLOUD’s block page shows up even when the web is accessed in a normal way. -> Log into AIONCLOUD WAF Console, check the log of the access in the ‘Log’ menu, and click ‘Path’ of the log to register it as an exception. -If the browser can’t get a response (ERR_EMPTY_RESPONSE, etc.). -> Check the Read more about What do I do if I run into a problem with my web services using AIONCLOUD WAF?[…]

AIONCLOUD provides full transparency with HTTPS protocol. To identify HTTPS protocol, certificate and personal key that registered user server are required. Normally, certificates have extension such as pem, crt, p7b, pfx. AIONCLOUD supports extension for pem, crt, pfx and other extension can be changed by openssl command.

The AIONCLOUD WAF report provides information about web traffic, attack route, attack category, attacker IP, and attack’s country of origin.

If malicious code is detected on the web page by AIONCLOUD WMS, the detection notification email will be sent to the email account you set up. If you confirm the existence of malicious code in the web page, please remove the code and check the countermeasures by the code type.

You can set up disgnosis schedule daily, weekly and monthly at website diagnosis.

AIONCLOUD will send authentication mail in order to verify your account. Unverified account will not be active. Please check your spam folder if you haven’t received authentication mail. Please contact AIONCLOUD Support team(support@aioncloud.com) if you did not receive any authentication mail.

Since accounts at AIONCLOUD are plan-based, it is not possible to have different plans on the same account. In order to have different sites using different plans, you require to create a separate account per plan you want to have your site on.

No. AIONCLOUD service is based on traffic usage. All service provides the same security function and each service provides multiple web server(or domain) manage & register function. If multiple web server is registered in single service, it will automatically sum up all traffic usage.