What are the operating hours for the sales support?
Sales service operating hours: 08:00-17:00
Category: FAQ_LARGE
Please let me know the log storage period of AIONCLOUD.
Attack detection logs can be saved for 3 months.
Is it possible to respond to the OWASP Top 10 vulnerabilities?
The AIONCLOUD can defends critical apps from the OWASP TOP 10 vulnerabilities.
Can users set up a white list?
Yes, users can set up the white list.
Does AIONCLOUD service affect the user agent cookie?
It doesn’t affect your agent cookie.
Can protocols other than -HTTP, HTTPS be used? (ftp, ssh, etc.)
We are only responding to HTTP and HTTPS.
Is AIONCLOUD available for the websites made by CMS like WordPress/Drupal?
Yes, It’s available.
If we deploy AIONCLOUD service, will it be affecting our SEO?
It has no effect on the existing SEO.
Can I apply AIONCLOUD services to AWS server?
Yes, it can be delpoyed in AWS server like other rental servers.
Where can I get a technical support? Are you offering a call support?
Please refer to the AIONCLOUD user guide. As a AIONCLOUD customer, you can contact AIONCLOUD security experts for support via e-mail or support ticket. we also offer a conference call with sales engineer.
